Online Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT

 

January 1, 2024

TerraPro Solutions ( TPS) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do  with  the  information  we  collect.  Our Policy has  been  designed  and  created  to  ensure  those  affiliated  with TerraPro Solutions of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time TerraPro Solutions decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected,  the  user  or  users  shall  be  promptly  notified  by  email.  Users at  that  time  shall  have  the  option  as  to whether to permit the use of their information in this separate manner.

This Policy  applies  to TerraPro Solutions,  and  it  governs  any  and  all  data  collection  and  usage  by  us.  Through the  use  of https://terraprosolutions.com/, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that TerraPro Solutions does not control, nor by individuals  not  employed  or  managed  by  us.  If you visit a website that we  mention  or  link  to,  be  sure  to review  its  privacy  policy  before  providing  the  site  with  information.  It  is  highly  recommended  and  suggested  that  you  review the  privacy  policies  and  statements  of  any  website  you  choose  to  use  or  frequent  to  better  understand  the  way  in  which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data; and
  5. The security procedures in place to protect the misuse of your information.
 

Information We Collect

It is  always  up  to  you  whether  to  disclose  personally  identifiable  information  to  us,  although  if  you  elect  not  to  do  so,  we reserve  the  right  not  to  register  you  as  a  user  or  provide  you  with  any  products  or  services.  This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
 

In addition, TerraPro Solutions may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

TerraPro Solutions may  also  deem  it  necessary,  from  time  to  time,  to  follow  websites  that  our  users  may  frequent  to  gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.
 

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

TerraPro Solutions does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

TerraPro Solutions  may  collect  and  may  make  use  of  personal  information  to  assist  in  the  operation  of  our  website  and  to ensure  delivery  of  the  services  you  need  and  request.  At  times,  we  may  find  it  necessary  to  use  personally  identifiable information  as  a  means  to  keep  you  informed  of  other  possible  products  and/or  services  that  may  be  available  to  you  from https://terraprosolutions.com/

TerraPro Solutions may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

TerraPro Solutions uses various third-party social media features including but not limited to Facebook, Twitter, Instagram, LinkedIn and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within TerraPro Solutions’ control.

Disclosure of Information

TerraPro Solutions may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way so that your identity cannot reasonably be determined;
  • as required by law, or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • as necessary to maintain, safeguard and preserve all the rights and property of TerraPro Solutions.
 

Non-Marketing Purposes

TerraPro Solutions greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in TerraPro Solutions products and services).In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

Children under the age of 13

TerraPro Solutions’ website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age  of  thirteen  (13),  we  shall  immediately  take  the  necessary  steps  to  ensure  that  such  information  is  deleted  from  our system’s  database,  or  in  the  alternative,  that  verifiable  parental  consent  is  obtained  for  the  use  and  storage  of  such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors  to  our  website  have  the  option  to  discontinue  receiving  communications  from  us  by  way  of  email  or newsletters.  To discontinue or unsubscribe from our website please send an email that you wish  to  unsubscribe  to info@terraprosolutions.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or  opt-out. TerraPro Solutions will continue  to  adhere  to  this  Policy  with  respect  to  any  personal information previously collected.

Links to Other Websites

Our website does contain links to affiliate and other websites. TerraPro Solutions does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when  they  leave  our  website  and  to  read  the  privacy  statements  of  every  website  that  collects  personally  identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

TerraPro Solutions’ operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data  is  transferred  to  the  United  States  for  commercial  purposes.  It  allows  the  free  transfer  of  data  to  companies  that  are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting  to  its  storage  and use as described in this Policy.

Security

TerraPro Solutions takes precautions to protect your information. When you submit sensitive information via the website, your information  is  protected  both  online  and  offline.  Wherever we  collect  sensitive  information  (e.g.  credit  card  information),  that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.

While  we  use  encryption  to  protect  sensitive  information  transmitted  online,  we  also  protect  your  information  offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure  environment.  This  is  all  done  to  prevent  any  loss,  misuse,  unauthorized  access,  disclosure  or  modification  of  the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Acceptance of Terms

By  using  this  website,  you  are  hereby  accepting  the  terms  and  conditions  stipulated  within  the  Privacy  Policy Agreement.  If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Email: info@terraprosolutions.com
Telephone Number: 858.573.2000
Mailing Address:
TerraPro Solutions 3111
Camino Del Rio N., Ste 400
San Diego, California 92108