Privacy Policy

TerraPro Solutions, Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes how we collect, process, retain, and disclose personal data about you when you visit or interact with www.terraprosolutions.com (the "Website") and our practices for using, maintaining, protecting, and disclosing that information. It also describes the cookies and similar technologies we use on the Website and the choices available to you.

This policy applies only to information we collect:

• Through the Website.
• In communications, including email, chat, and other electronic messages, between you and us in connection with the Website.
• When you subscribe to our newsletter or other communications, register for our events, or request or download resources that we make available through the Website.
• When you inquire about or apply for employment with us using the contact information provided on the Website (see "Job Applicants" below).

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party that does not link to this policy.
• Us in the course of providing professional services to our clients, which is governed by our agreements with those clients.
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

We may also provide additional or different privacy policies that are specific to certain features, services, or activities.

Please read this policy carefully to understand our policies and practices regarding your information and how we treat it. By interacting with the Website or providing us with your information, you agree to the collection, use, and sharing of your information as described in this privacy policy. This policy may change from time to time (see "Changes to Our Privacy Policy" below). Your continued use of the Website after we make changes as described here is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children's and Minors' Data

The Website is not intended for, and we do not knowingly collect any personal data from, children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

The Personal Data That We Collect or Process

"Personal data" is information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, email address, telephone number, or postal address, or any other identifier we may use to contact you online or offline.

The types and categories of personal data we collect or process include:

• Contact and professional information, including your name, email address, telephone number, company or organization, job title, and other contact information you provide to us.
• Content and information you elect to provide to us, including the contents of inquiries, form submissions, and other communications you send to us through the Website, by email, or by chat.
• Employment application information, including the contents of any résumé, cover letter, or related materials you choose to send us when applying for a position (see "Job Applicants" below).
• Device information, including your IP address, browser type and settings, operating system, device identifiers, and other device information collected automatically as described below.

We also collect:

• Statistics or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
• Technical information. Technical information includes information about your internet connection and usage details about your interactions with the Website, such as clickstream information to, through, and from the Website (including date and time), the pages and resources that you view or search for, page response times, download errors, length of your visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from a page.

If we combine or connect non-personal statistical or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

How We Collect Your Personal and Other Data

You Provide Information to Us

We collect information about you when you interact with the Website, such as when you submit a contact or consultation request form, subscribe to our newsletter or other communications, register for an event, request or download a resource, send us your résumé, or otherwise communicate with us by email, chat, or through the Website.

Automatically Through the Website

As you navigate through and interact with the Website, we and the third-party providers described below may use automatic data collection technologies to collect information that may include personal data. Information collected automatically may include usage details, IP addresses, operating system, and browser type, and information collected through cookies, web beacons, pixels, and other tracking technologies, including details of your interactions with the Website, such as traffic data, logs, and other communication data, and which pages, resources, and Website features that you access and use.

Some of the third-party advertising and analytics providers described below may use these automatic collection technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Using automatic collection technologies helps us to improve the Website and to deliver a better and more personalized experience. The specific technologies we use, the third parties that operate them, and the choices available to you are described under "Cookies and Tracking Technologies" below.

Cookies and Tracking Technologies

What Cookies and Similar Technologies Are

A cookie is a small text file placed on your device when you visit a website. Session cookies expire when you close your browser, while persistent cookies remain on your device until they expire or you delete them. Cookies allow a website to recognize your device, remember your preferences, and understand how you use the site. We and our providers also use web beacons and pixels (small electronic files, also referred to as clear gifs, pixel tags, and single-pixel gifs, that permit us, for example, to count users who have visited a page or opened an email) and similar tags and scripts. In this policy, we refer to all of these technologies collectively as "cookies."

Your Consent and Cookie Choices

When you first visit the Website, a consent banner allows you to accept all cookies, reject non-essential cookies, or customize your preferences by category. Non-essential cookies and tracking scripts are not loaded until you make a choice; only strictly necessary cookies are set before then. You may change your choices at any time through the cookie preferences icon (labeled "Privacy Overview") that remains available in the corner of each page of the Website after you make a choice. You may also refuse to accept or delete cookies by activating the appropriate settings on your browser or device. However, if you reject or disable cookies, some features of the Website (such as embedded videos, chat, and forms) may be unavailable or may not function properly.

The Cookies We Use

The cookies and tools in use on the Website fall into the following categories:

• Strictly necessary. These are required for the Website to operate and to honor your consent choices. They are set without consent and cannot be disabled through the consent banner. They include the CookieYes consent banner (CookieYes Ltd.), which records and manages your cookie consent choices; Cloudflare (Cloudflare, Inc.), which provides bot management, security, and session consistency; and WordPress and Elementor (Automattic, Inc. and Elementor Ltd.), which provide core website functionality, caching, and content delivery.
• Analytics. With your consent, these tools measure how visitors use the Website so that we can improve it. They include Google Analytics and Google Tag Manager (Google LLC), for website traffic measurement and performance analytics; Microsoft Clarity (Microsoft Corporation), which analyzes how visitors use our pages, including through session recordings and heatmaps that capture page views, clicks, scrolling, and mouse movements; the HubSpot tracking code (HubSpot, Inc.), which supports our forms, email marketing, chat, and visitor engagement for people who contact us or subscribe; and Cloudflare Web Analytics (Cloudflare, Inc.), which measures page performance without using cookies.
• Functional. With your consent, these tools enable features such as embedded video. They include YouTube embedded videos (Google LLC), which display video content and store player preferences, and set cookies when a video is played.
• Advertising and marketing. With your consent, these tools measure the performance of our advertising campaigns on third-party platforms and may be used to deliver advertisements that may be relevant to you. They include the LinkedIn Insight Tag (LinkedIn Corporation), Google Ads and DoubleClick (Google LLC), Microsoft Advertising (Microsoft Corporation), and the Meta Pixel (Meta Platforms, Inc.).

The specific cookies set by these tools, and how long they persist, may change as the tools are updated. You can review and change your choices for each category at any time through the cookie preferences icon described above, or contact us as described under "Contact Information" below for current information.

Third-Party Cookies

The analytics, functional, and advertising tools described above are operated by third parties. Those third parties process the information their cookies collect under their own privacy policies, and we do not control their tracking technologies or how they may be used beyond how we configure their services. The information they collect may be associated with your personal data, or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Sales, Sharing, and Targeted Advertising

To the extent any of these automated technologies are considered a personal data sale, targeted advertising, or profiling under applicable laws, depending on where you live, you may opt out from use of these automated technologies for such uses by rejecting non-essential cookies, or advertising cookies specifically, through the "Cookie Settings" option in the consent banner or, at any time afterward, the cookie preferences icon (labeled "Privacy Overview") that remains available in the corner of each page of the Website. Please note that some Website features may be unavailable as a result.

Do Not Track and Global Privacy Control

Some browsers include a "Do Not Track" (DNT) setting that can send a signal to the online services you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, the Website may not respond to all browser DNT signals. Some browsers and browser extensions also support the Global Privacy Control ("GPC"), which sends a signal communicating your request to opt out of certain types of data processing, including data "sales," "sharing," and targeted advertising as defined under certain laws. Where applicable law requires, we treat a GPC signal as a valid request to opt out of the sale or sharing of personal data and of targeted advertising for the browser or device sending the signal.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data, to:

• Provide you with the Website and any contents, features, information, products, or services that we make available through the Website, including to respond to your inquiries and to provide information, consultations, or resources that you request.
• Send you newsletters, event invitations, and other communications and updates that you have signed up to receive.
• Fulfill any other purpose for which you provide it.
• Operate, secure, and improve the Website, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on the Website and its features and how users interact with them.
• Promote our services and business, including by measuring the performance of our advertising campaigns on third-party platforms and delivering advertisements that may be relevant to you.
• Evaluate your application for employment and communicate with you about it, if you apply for a position with us.
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, and comply with our legal obligations.
• Notify you about changes to the Website or to any products or services we offer or provide through it.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

The usage information we collect, whether connected to your personal data or not, helps us improve the Website and deliver a better and more personalized experience by enabling us to:

• Estimate our audience sizes and usage patterns.
• Store information about your preferences, allowing us to customize the Website according to your individual needs and interests.
• Recognize you when you return to the Website.

We may also use your information to contact you about services that may be of interest to you. If you do not want us to use your information in this way, you may unsubscribe using the link included in each marketing email we send or contact us as described under "Contact Information" below. For more information, see "Your Rights and Choices About Your Information" below.

Who We Disclose Your Information To

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may also disclose personal data that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business, such as our website hosting, security, email marketing, customer relationship management, and analytics providers, and who are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
• To our professional advisors, such as attorneys, accountants, and insurers, where necessary for them to provide services to us.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of TerraPro Solutions, Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by TerraPro Solutions, Inc. is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal data:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our Terms of Use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our clients, or others.

We do not sell your personal data for monetary consideration, and we do not disclose your personal data to third parties for their own direct marketing purposes. However, our use of third-party advertising cookies and similar technologies on the Website, as described under "Cookies and Tracking Technologies" above, may be considered a "sale," "sharing," or "targeted advertising" under the privacy laws of certain states. You may opt out of these technologies as described under "Your Rights and Choices About Your Information" below.

The categories of personal data we may disclose include:

• Contact and professional information.
• Content and information you elect to provide to us.
• Employment application information.
• Device and technical information.

Your Rights and Choices About Your Information

This section describes mechanisms you can use to control certain uses and disclosures of your information and rights you may have under state law, depending on where you live.

Advertising, Marketing, Cookies, and Other Tracking Technologies Choices

• Cookies and Other Tracking Technologies. You can accept, reject, or customize non-essential cookies at any time through the "Cookie Settings" option in the consent banner or, at any time afterward, the cookie preferences icon (labeled "Privacy Overview") that remains available in the corner of each page of the Website. You can also set your browser to refuse all or some browser cookies or other tracking technology files, or to alert you when these files are being sent. If you disable or refuse cookies or similar tracking files, some Website features may be inaccessible or not function properly. For information about browser "Do Not Track" signals and the Global Privacy Control, see "Cookies and Tracking Technologies" above.
• Promotions by the Company. If you do not wish us to use your information to promote our own services, you can opt out by using the unsubscribe link included in each marketing email we send or by sending us an email stating your request to [email protected].
• Targeted Advertising. If you do not want information collected through third-party advertising cookies and similar technologies on the Website to be used to deliver advertisements to you on other platforms or to measure our advertising, you can opt out by rejecting advertising cookies through the "Cookie Settings" option in the consent banner or, at any time afterward, the cookie preferences icon (labeled "Privacy Overview") that remains available in the corner of each page of the Website. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. To learn more about opting out of receiving targeted ads from members of the Network Advertising Initiative ("NAI"), see NAI: How to Opt Out.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction. You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information's nature and processing purpose.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.
• Opt Out of Using Personal Data for Sales, Targeted Advertising, and Profiling for Certain Legal or Similarly Significant Decisions. You may request that we do not use your personal data for these purposes.

To exercise any of these rights, please email us at [email protected] or call us at 858.573.2000. We may need to verify your identity before responding to your request. To appeal a decision regarding a consumer rights request, you may reply to our response or email us at [email protected] with the subject line "Privacy Request Appeal," and we will respond to your appeal as required by applicable law.

Nevada provides its residents with a limited right to opt out of certain personal data sales. Residents who wish to exercise their sale opt-out rights may submit a request to this designated address: [email protected]. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Job Applicants

If you apply for a position with us by sending your résumé or other materials to the email address provided on the Website's Careers page, we collect the personal data you choose to include, such as your name, contact information, work history, education, and any other information contained in your résumé or message. We use this information to evaluate your qualifications, communicate with you about your application and about future openings that may interest you, comply with applicable legal obligations, and, if you are hired, for onboarding and employment purposes governed by our employment policies. We may disclose this information to service providers that assist us with recruiting and, where permitted by law and with any required authorization, to background-check providers. We retain application materials for as long as reasonably necessary to consider your application and for subsequent openings, and as required by applicable law, unless you ask us to delete them sooner.

How We Protect Your Personal Data

We use commercially reasonable administrative, physical, and technical measures designed to protect your personal data from accidental loss or destruction and from unauthorized access, use, alteration, and disclosure, including encryption of data in transit (TLS/HTTPS). However, no website, system, electronic storage, or online service is completely secure, and we cannot guarantee the security of your personal data transmitted to, through, using, or in connection with the Website. In particular, email and chat messages sent to or from the Website may not be secure, and you should carefully decide what information you send to us via such communications channels. Any transmission of personal data is at your own risk.

The safety and security of your information also depends on you. You are responsible for taking steps to protect your personal data against unauthorized use, disclosure, and access.

How We Retain Your Personal Data

We keep the categories of personal data described in this policy for as long as reasonably necessary to fulfill the purposes described or as otherwise legally permitted or required, such as maintaining the Website, operating our business, complying with our legal obligations, resolving disputes, enforcing our agreements, and for safety, security, and fraud prevention. This means that we consider our legal and business obligations, potential risks of harm, and nature of the information when deciding how long to retain personal data. For example, contact and subscriber records are retained while you remain subscribed to our communications or otherwise engaged with us and for a reasonable period afterward. At the end of the retention period, personal data will be deleted, destroyed, or deidentified.

Changes to Our Privacy Policy

We may update this policy from time to time, and we will provide notice of any such changes to the policy as required by law. The date the privacy policy was last modified is identified at the top of the page. We will notify you of changes to this policy by updating the "Last Modified" date and posting the updated policy on the Website. We may email or otherwise communicate reminders about this policy, but you should check the Website periodically to see the current policy and any changes we have made to it.

Contact Information

To exercise your rights or ask questions or comment about this privacy policy, our cookie practices, or our privacy practices generally, contact us using the details below.